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Diagnosing Trouble Conditions

When a trouble condition is detected, the Trouble () or System indicator will turn on, and the keypad will beep every 10 seconds. Press the key to silence the beeps. Press to view the trouble condition. The Trouble () or System indicator will flash. the corresponding trouble will be represented by numbers 1-8.

Led/Digit
Trouble Condition
Comments
Action
1
 Service Required (press [1] for more information) (1) Low Battery (2) Bell Circuit (3) System Trouble (4) System Tamper (5) Module Supervision (6) RF Jam Detected (7) PC5204 Low Battery (8) PC 5204 AC Failure Call for service
2
 Loss of AC Power If the building and/or neighbourhood has lost electrical power, the system will continue to operate on battery for several hours. Call for service
3
 Telephone Line Fault The system has detected that the telephone line is disconnected. Call for service
4
 Failure to Communicate The system attempted to communicate with the monitoring station, but failed. This may be due to Trouble 3. Call for service
5
 Sensor (or Zone) Fault The system is experiencing difficulties with one or more sensors on the system. Press 6 to display the zone. Call for service
6
 Sensor (or Zone) Tamper The system has detected a tamper condition with one or more sensors on the system Call for service
7
 Sensor (or Zone) Low Battery If the system has been equiped with wireless sensors, one or more has reported a low battery condition. Call for service
8
 Loss of Time & Date If complete power was lost (AC and Battery) the time and date will need to be re-programmed. Re-program Time & Date

Trouble Menu Acknowledgement

If the Arming Inhibit for All Troubles features is enabled, Trouble Menu Acknowledgement may be used. To use this feature while in the Trouble Menu (), press to acknowledge and override the existing troubles, so the system can be armed. An override event will also be generated and logged, thus identifuing the user. To override open zones, use the Zone bypass feature () .

Alarm Memory

When an alarm occurs, the Memory or System indicator (and Fire indicator, if applicable) will turn on. To view which sensor(s) generated the alarm, press . The memory or Sytem indicator and corresponding sensor number will flash (i.e. sensor 3).
For the PK5500/RFK5500 keypad use the scroll keys to view the sensors in alarm memory.
Press to exit. To clear the memory, arm and disarm the system.

If an alarm sounded while armed, the keypad will automatically go to alarm memory when you disarm the system. In this instance, you should approach with caution, as the intruder may still be within the builsing/premises.

Door Chime (Entry/Exit Beeps)

To turn the door chime function on or off press and hold the Chime key () for 2 seconds or press .

Access Code Programming

In addition to the Master Access Code, you can program up to 94 additional user Access codes (access codes 1-48 for PC1616, access codes 1-72 for PC1832 and access codes 1-95 for PC1864).